File Number:FAQAA4-2V119

Reason1: It is inconsistent with the network name, safe mode and password.

Solution: It needs to enter the corresponding name, mode and password of internet. Please don’t select “Enter SSID Manually” when you install the driver and select the corresponding internet SSID and safe mode. And then please enter your internet password to configure it.

Reason 2: The IP of printer and PC are not under the same router. Solution: Please check with your configuration page to confirm the IP address (Press the "continue/cancel" button for 4 seconds, then it can print). And please change your IP address the same with your configuration page.