File Number:FAQ40M-14V124

How can I clear any paper jam in the paper tray for BM5100?

Paper jam of auto feed tray

1. Pull out the automatic tray.

2. Gently pull the jammed paper out.

3. After removing the jammed paper, reinsert the automatic tray into the printer; press the front cover button to open and close the front cover, and the printer will resume printing automatically.

Paper jam of multi-purpose tray

1. Gently pull the jammed paper out.

2. After removing the jammed paper, reload paper into the multi-purpose tray; press the front cover button to open and close the front cover, and the printer will resume printing.

Paper jam of optional tray

1. Pull out the optional tray.

2. Gently pull out the jammed paper.

3. After removing the jammed paper, reinsert the optional tray into the printer, and the printer will resume printing automatically.

If paper cannot be seen in this area, stop and go to the next step:

1. Pull out the automatic tray.

2. Remove the jammed paper from the automatic tray.

3. After removing the jammed paper, reinsert the automatic tray into the printer, and the printer will resume printing automatically.