Home > The method for clearing error code(Internal error 08/19/21/24) on BM5200,BM5300 series
LCD printers:
Pressing the “×”key for 20s, the light color changed to orange;
Pressing the “×”key for three times again, the light color changed to green;
Waiting for 10s until the printer auto reboot, that is, the printer is unlocked.
Touch screen printers:
On the panel, press [Settings] → [Version information] to enter the version information display
screen, tap the screen more than 10 times, Waiting for 10s until the printer auto reboot, that is, the printer is unlocked.