File Number:FAQAA4-19V119

Why the printer could not feed paper successfully?

There are three possible reasons as below:

1)      There is too much paper in the tray:

Solution：Remove excess paper from the tray.

2)      The print media is loaded incorrectly:

Solution： Please correctly load the print media. 

3)      The print media is beyond the usage specification range.

Solution： Please use the print media within the specification range.